Why is participatory monitoring needed?
- Many places are not used as planned – new groups, new demands or misuse often go unnoticed for a long time.
- Hidden usage conflicts arise, e.g. between young people, residents or businesses.
- Public spaces are central to quality of life – but their further development is often purely internal to the administration.
Our monitoring provides a remedy. It actively involves the real users, recognizes trends early on and gives municipalities a control instrument – for the sustainable development of their infrastructures.
Four good reasons for our offer
- Making usage visible: We document how facilities are actually used – analog and digital, across all target groups.
- Activating residents: Our low-threshold approach also reaches people who would not otherwise participate – e.g. young people or senior citizens.
- Avoiding conflicts: By involving residents, schools, care facilities and businesses, we recognize tensions early on.
- Shaping the future: Monitoring provides the basis for climate-resilient, socially sustainable transformations – and accompanies you in the long term.
Our modules – flexibly applicable
Module 1: Structured inspection
We are out and about where people really are. With direct contact in the room, we also reach hard-to-reach target groups.
Module 2: Interviews with key people
With our guided interviews, we bring to light what the stakeholders need – from the adjacent school, the nearby retirement home or the affected business.
Module 3: Card-Sorting-Workshop
Together with the project team, we develop a sustainable vision – based on proven criteria and clear priorities.
Module 4: Scale Workshop
On site and on a large scale: With the help of a projected plan on a 20 × 15 m area, we develop concrete measures in a creative setting.
Module 5: Online surveys
Users can submit their opinion directly and locally – e.g. via QR code on site.
Who is the offer suitable for?
The offer is aimed at municipalities and administrations that want to develop their facilities in a future-proof and user-centered manner. It is modular, scalable and ready for use at short notice – developed with partners such as the ZHAW and the sustainability program of Liip.
Monitoring WITH people – not ABOUT them
Participatory monitoring is more than just data collection. It is an instrument for sustainable change that takes the perspective of the users seriously – and empowers municipalities to make smart decisions.
