Focus
Use & Monitoring
Many public and private infrastructures are used daily – but rarely truly observed or further developed. Our service closes this gap and shows what happens after planning and where potential lies.
We combine analog and digital methods to make actual usage visible, identify changes early, and actively involve all relevant groups.
We ensure your insights
- Knowledge, not guesswork – we show what current usage looks like and where potential lies.
- Quick wins, without high costs: Often, even small measures lead to noticeable improvements.
- Shaping change – e.g., through new needs or user groups.
- Transparency for solutions – so that you can plan the future with secured insights.
Understand current usage – instead of guessing
Reliable data on the usage of existing facilities is often lacking. Our monitoring provides administrations with a reliable basis: Which groups are on site when? What works – and where is adaptation needed? This creates a clear picture beyond assumptions.
Quick improvements for more quality of stay
Even small measures can have noticeable effects – from seating to shading or lighting. Our monitoring shows what is possible in the short term and accompanies you in medium- and long-term developments at the same time.
Identify changed behaviour early on
Whether lunch break in the park, new sports habits or other meeting points: The usage changes – often unnoticed. With systematic monitoring and real feedback from the users, we record such trends before they become problems or opportunities are missed.
Avoid conflicts, involve stakeholders
Not everyone who is affected also actively uses the infrastructure. Our approach also takes into account perspectives from residents, businesses, schools or the police – for example, on issues such as noise, littering or traffic. This is how sustainable solutions are created.
Prepare redesign – don't just react
Many facilities are in need of renovation or need to be made climate-proof. With our monitoring, you create the basis for targeted redesigns – adapted to real needs, based on dialogue and sustainable in the result.
Monitoring for (un)attractive places
If a municipality plans a new square, it always does so participatively today. However, the involvement of the population in the redesign or the controlled change of existing spaces is largely lacking. Our new offer “Participatory Monitoring”, developed with our partners, provides a simple and low-threshold remedy here.
This is how your infrastructures remain lively and conflict-free
Good monitoring shows how public and private facilities are really used – and helps to identify opportunities and avoid conflicts early on. Our answers give you a quick overview of how you can create sustainable added value by actively involving users and stakeholders.
Why is Monitoring so Important for Existing Infrastructures?
Many facilities are used without their actual usage being systematically recorded. Monitoring provides reliable data to understand developments, identify conflicts early on and make needs-based adjustments.
How Can Small Changes Improve the Quality of Stay?
Even simple measures such as seating or lighting significantly increase comfort. Our monitoring shows where such quick wins have the greatest effect – for a more pleasant user experience.
How Do You Actively Involve Users in the Monitoring?
We combine analogue and digital methods to obtain direct feedback. In this way, we record changes in usage behaviour, needs and new trends before they become problems.
Why is it Important to also Involve Non-Using Stakeholders?
Residents, businesses or authorities are often affected by the usage without being users themselves. Their perspectives help to prevent conflicts such as noise or waste early on and to develop sustainable solutions.
How Does Monitoring Support the Sustainable Redesign of Infrastructures?
Monitoring provides a sound basis for decision-making for renovations or climate adaptations. In this way, redesigns can be specifically tailored to real needs and the success can be secured in the long term.
We ensure impact - guaranteed!
Our team provides straightforward support with maximum impact.
Christine Hotz
Expertise
Participation & Social space
Experience
Analysis, strategy, and implementation for projects in public spaces. For municipalities, cities, and private companies. Awarded by the Office for Spatial Planning.
