Focus

Participation & involvement

Anyone planning a project today cannot avoid participation and involvement – whether legally required or voluntarily implemented. The key to success lies in how these are designed.

We develop participation processes that are broadly supported and generate real impact – from expectation management and consultations to the evaluation of needs. In doing so, we build bridges between experts and stakeholders, even when language barriers, time constraints, or a lack of prior knowledge make participation difficult. Our principle: strategic investment at the outset saves time and costs in the long run.

What sets us apart

  • Understand the initial situation – our expertise ensures effective concepts
  • We create solutions: Our experience ensures realistic implementations – and new insights
  • Interdisciplinary and user-centric – this is how we answer the right questions
  • First the problem statement, then the technology – this is how you achieve genuine participation
1

Analysis – Clarity from the outset

Participation only works if it is based on clear goals, known framework conditions and an honest examination of concerns. We analyze your initial situation, create stakeholder maps and help to identify potential and risks. Only then do we jointly define which participation process is suitable for your project.

2

Concept – We reach your target groups

Whether political decision-makers, affected residents or internal specialist departments: We ensure that all relevant groups are involved – at the right time and in the right framework. This is how sustainable concepts with a high level of acceptance are created.

3

Implementation – Activate instead of just inform

We support you through all phases of participation – modular, efficient and methodologically sound. Our interdisciplinary team ensures that all perspectives are heard, including those that are often overlooked. This creates trust – and better results.

4

Moderation – Clarity at the interfaces

Participation thrives on communication. We moderate discussions, design workshops and support digital and analog decision-making processes – transparently, in a dialogue-oriented manner and with efficient use of resources. This ensures that an overview is maintained and that all participants know where they stand.

5

Monitoring – Making impact visible

Good processes continue to develop. We measure progress, make successes visible and recognize early on when adjustments need to be made. Our experience from digital and analog participation formats gives you security and flexibility.

How participation succeeds in municipalities

Participation and involvement are becoming increasingly important – not only because of the law. We show how it succeeds and which mistakes you should avoid.

Implement your participation successfully with us

Regardless of whether it’s urban development, infrastructure projects or site planning: Involvement is more than just a duty today – it is a decisive factor for success. Our FAQ shows how administrations, developers and project developers can use participation in a targeted manner to create acceptance, minimize risks and advance projects efficiently.

Clarify at the beginning what you want to achieve with the participation – information, dialogue, co-determination or co-creation. The clearer the goal, the more specifically methods and resources can be planned. Unrealistic expectations often lead to frustration – for all those involved: We would be happy to advise you.

Participation takes time – especially at the beginning. However, early involvement often saves lengthy correction loops later on. With a structured timetable, participation and project development remain in balance: We are happy to help.

Use your resources where they have the most impact – for example, when activating target groups that are difficult to reach or when providing professional moderation. Our modular approach helps to put effort and impact in the right proportion.

Successful participation speaks the language of those affected – understandably, transparently and in a targeted manner. Different groups need different approaches: from digital tools to moderated discussions on site.

Effective participation begins with a well-founded analysis and does not end with the last workshop. Accompanying monitoring helps to make successes visible and to make adjustments early on if necessary.

We ensure impact - guaranteed!

Our team provides straightforward support with maximum impact.

Nadine Bischof

Expertise
Participation & Community

Experience
Specialist for participatory projects with a focus on neighborhoods and age-appropriate communities.